Survey
http://www.surveymonkey.com/s/FQYPBHZ
1)What is your gender?
-Male
-Female
2)What is your age range?
-18 to 21
-22 to 25
-26 to 30
-31 to 40
-40 and above
3)How often do you visit Shoplah.com?
- Daily
- Weekly
- Monthly
4)How would you rate this website based on your first impression?
- i am lost
- it takes time to find the information i need
- i can navigate easily
5)Which sections do you go to first?
-Collections
-New arrivals
-Korea fashion
-H.K fashion
-Ladies bags/accessories
-Lingerie
-Faq
-Contact us
-Others(Please specify)
6)What kind of style of dressing are you interested in?
-Korean style
-H.K style
-Others(Please Specify)
7)Was the information given on each of the item sufficient?
-Yes
-No(Why?)
_______________________________
8)What do you think of the payment method
-very bad
-bad
-acceptable
-good
-very good
9)Which sections should we improve in?
Q 3. Should include option for first time visit.
Q4. If you ask them to rate this site, you should give them a rating scale. For such options, I will change the question to “which of the following describe your experience on the site” so the user can check a few things and also provide “Other comments”.
The payment method question is interesting but would like you to have a follow-up question asking them how they would like to pay and suggest a few options i.e. Paypal, cheque, credit card etc…
YOu can also add in a question before to gauge how much they are willing to spend. I.e. Less than S$50, S$50-S$100, 100-200 etc…